Need Help?
We’re Here for You
If you’re having trouble with Dynamic Discounts Pro, we’re here to help.
Contact
Support
If you need assistance, just send us an email:
We typically respond within 24–48 hours on business days.
Before Contacting Us
Please check the following first:
You are using the latest version of the plugin
Your license is active (Pro version)
Your discounts are configured correctly
WooCommerce and WordPress are up to date
Sometimes this fixes the issue immediately.
What We Can Help You With
We can help with:
Installation and activation
Setting up discount rules
Issues with Pro modules
Errors or unexpected behavior
License or billing questions
What Support Does NOT Include
We cannot assist with:
Custom development
Theme design or styling
Conflicts caused by 3rd-party plugins
Custom modifications of rules beyond plugin settings
(This is standard for all WooCommerce plugins.)
Pro Users Get Priority Support
If you have a Pro license, your message goes to the front of the queue.
Benefits for Pro users:
Faster replies
Help with advanced modules
License and billing support
Assistance configuring complex rules
Reporting Bugs
If you think you found a bug, please include:
WordPress version
WooCommerce version
PHP version
Theme
Steps to reproduce the issue
This helps us fix it faster.